CPLP 2018, Caux Peace and Leadership Programme
Department Descriptions
Caux Peace and Leadership Programme

Which Caux Forum Department to choose for your practical service?

Service to others as a first step to leadership

Hosting with care is one of the Caux Forum’s core principles.

We nurture a spirit that welcomes people from all corners of the world and makes them feel at home. Our aim is to create an atmosphere where Forum participants can experience a functioning model of world community. Serving in the Caux Forum Departments gives CPLP participants the chance to put their values into practice through teamwork, trust-building, inclusion, multiculturalism and community-building. This is where we develop the awareness and skills needed to create authentic communities.

You will spend about 22 hours per week in your Hospitality department, so we advise you to choose carefully. You will be part of a team which ensures the running of the Conference and Seminar Centre. The seven departments are as follows:




The CPLP Departments

Forum Secretariat

This department is the epicentre for supporting conference organizers, providing them with everything that is needed for their conference to run smoothly. Spoken and written French is a great advantage for placing and managing orders with local suppliers. This is an ideal place to be if you like administration, dealing with people and troubleshooting. You will be working in close collaboration with the Forum Director and it is a busy team where your communication skills will be required.


Tech Team

This team is in charge of operating the technical equipment needed for Caux Forum events to run smoothly. Working closely with the Forum Secretariat, the ‘tech team’ is also in charge of setting up rooms for meetings, workshop and events. Rooms include the main meeting hall, a theatre and a number of smaller meeting rooms. The equipment includes simultaneous interpretation systems, sound desks, lighting control desks and projectors.


IT Desk

The IT Desk is the place to be if you have a general interest in technology and support. It is the main point of contact for all IT-related queries and provides support to ensure that the equipment and devices are ready to be used. You will work closely with all of the other Forum teams. You will need to be adaptable, to be able to trouble-shoot and have a taste for support activities. You will be trained to help with IT support requests (e.g., network connectivity, device configuration, equipment maintenance, information system management). Being part of this team will give you your first experience of IT management for a conference centre.



Reception Desk

The Reception Team are the first friendly faces who greet you on arrival and the last to wave you off at the end of your stay. Diverse language skills, a real love for interaction with people and a solution orientated personality are necessary in this team. This is an area where you can practice your communication and hospitality skills and gain team-building skills through working closely with the other departments.


Cash Desk

The Cash Desk contributes to participants’ first and last impression of Caux. The welcome it offers to international guests from diverse backgrounds sets the tone for their whole experience. Some may never have left their country before while others will be widely-travelled and well acquainted with world-class hospitality. Ensuring helpful and respectful service is essential.


Food & Beverage Services




The Dining Room

The Dining Room is a great place to spend your service time, build your team-leading skills and come into daily contact with conference participants from all over the world. The Dining Room Team works on a rostered basis to serve breakfast, lunch and dinner as well as afternoon tea and evening drinks to all those in the Caux Palace. You will have an opportunity to lead a team of Forum participants who will help you to prepare the dining room, serve the meals and clear up after them.


Buffet Area

In the Buffet Area you will organize the buffets, serve hot food, keep the serving areas clean and welcoming, and manage the flow of people. In this area we serve standard meals, vegetarian meals, halal options and meals adapted to medical conditions (knowledge of food and food safety is an advantage). You will lead a team of Forum participants who will come to help serve the food to our hungry guests.



Click here to go to the application form to give your preferences for practical service during your stay at Caux.