young people
Department Descriptions
Caux Peace and Leadership Programme

Which Caux Forum Department to choose for your practical service?

Service to others as a first step to leadership

Hosting with care is a core principle of the Caux Forum: a spirit that welcomes people from all corners of the world and makes them feel at home. Our aim is to create an atmosphere where Forum participants can experience a functioning model of world community. Serving in the Caux Forum Departments gives CPLP participants the chance to put their values into practice through teamwork, trust-building, inclusion, multiculturalism and community-building. This is where we develop the awareness and skills needed to create authentic communities.

Here you will discover the range of the Caux Forum Departments and can choose where you would like to apply your training as a Caux Peace and Leadership Programme participant.

Choose wisely

You will spend about half of each day in your department, so we advise you to choose carefully. Please list a first, second and third choice. You will be part of a team which ensures the running of the Conference Centre and of the Caux Forum.

Throughout the summer we welcome more than 1,500 people from all over the world. This adds up to roughly 12,000 bed-nights and 35,000 meals in eight weeks. This requires strong teamwork, humility and the willingness to learn. The task can seem daunting, but nothing a strong team can’t handle! Working alongside people from all over the world to ‘develop the human potential for global change’ is an exhilarating experience.



The CPLP Departments

Forum Secretariat

This department is at the heart of Caux's support to conference organizers, providing all that is needed for the conference to run logistically. Spoken and written French is a great advantage for placing and managing orders with local suppliers. This is a great place to be if you like administration, dealing with people and troubleshooting. Working in close collaboration with the Forum Director, this is a friendly, busy team where your communication skills will be required!

Tech Team

This team is in charge of operating the technical equipment needed for Caux Forum events to run smoothly. Working closely with the Forum Secretariat, the ‘tech team’ is also in charge of setting up rooms for meetings, workshop and events. Rooms include the main meeting hall, as well as a number of smaller meeting rooms. The equipment includes simultaneous interpretation systems, sound desks, lighting control desks, projectors. and so on. The team also has overall responsibility for setting up and running the theatre and cinema.


IT Desk

The IT Desk is the place to be if you have a general interest in technology and support. It is the main point of contact for all IT-related queries and provides support to ensure that the equipment and devices are ready to be used. You will work closely with all the Forum teams, and need troubleshooting skills, adaptability and a taste for support activities. You will be trained to help with any IT support request (network connectivity, device configuration, equipment maintenance, information system management, etc). Being part of this team will give you a first experience of IT management of a conference centre.


The Reception Team are the first friendly faces who greet you on arrival and the last to wave you off at the end of your stay! Languages – French, English and preferably German – are necessary here and a real love for interaction with people! This is an area where you can practise your communication and hospitality skills and gain team-building skills through working closely with many other departments.


Cash Desk

The Cash Desk contributes to participants’ first and last impression of Caux. Its welcome to international guests from diverse backgrounds sets the tone for their whole experience. Some may never have left their country before; others will be widely-travelled and well acquainted with world-class hospitality. Ensuring helpful and respectful service is essential.


This is the place where children play and learn at Caux. We provide a nursery room for under-sevens. If there are sufficient children, we run programmes which mirror the issues in the Caux Forum, to give them ownership of the core values of trust-building and leadership through service. English, French, German and other languages are a real help in this department.



The Housekeeping Team ensures that the 225 bedrooms with 450 beds are prepared to a high standard for Forum participants. Most of these beds are in the Caux Palace, some in other buildings. The Housekeeping Team works closely with the Reception and Cleaning Teams to create an atmosphere of welcome and care.


Food & Beverage Services

The Dining Room

The Dining Room is a great place to apply your training, build your team-leading skills and come into daily contact with conference participants from all over the world. The Dining Room Team works on a rostered basis to serve breakfast, lunch and dinner as well as afternoon tea and evening drinks to all those in the Caux Palace. You will have an opportunity to lead a team of Forum participants who will help you to prepare the dining room, serve the meals and clear up after them.


Buffet Area

In the Buffet Area you will serve hot food, organize the buffets, keep the serving areas clean and welcoming and manage the flow of people. In this area we serve standard meals, vegetarian meals, halal options and meals adapted to medical conditions: your organizational skills and know-how of food and food safety will be a plus. You will lead a team of Forum participants who will come to help serve the food to our hungry guests.


F&B Assistants

If you have participated in a former Caux Peace and Leadership Programme and have some experience in Food and Beverage services, you may wish to apply for one of the assistant roles. These give you the opportunity to assist the Dining Room Manager and to lead the team of first-time CPLP participants who have applied to serve in the Dining Room.



Click here to go to the application form to give your preferences for practical service during your stay at Caux.